Store Policy

 

Shipping Policy

Shipping costs run to your account, although you will only pay a shipping cost, regardless of the amount you buy.

 

We ship all orders through express transport companies. Orders placed after 8 am will be shipped the next day.

 

These are the countries to which we ship, the shipping cost and the time it will take to receive your order:

 

  • Spain (Peninsula and Balearic Islands, we do not ship to the Canary Islands): FREE shipping from € 30, 3-4 working days. If you do not reach € 30 nothing happens, you only have to pay € 3.95.

  • Portugal (except Azores): shipping € 4.95, 3-4 working days. Free shipping from 50€

  • Germany, France (except Corsica): shipping € 11.95, 5-6 working days Free shipping from 150€

  • Austria, Belgium, Luxembourg, Denmark, Italy (except Sicily), Netherlands: shipping € 16.95, 5-6 working days. FREE shipping from 200€

  • Finland, Ireland, Greece: shipping € 29.95, 7-8 working days

Due to Brexit, we had to stop shipping to the UK.

Exchange and return policy

 

We accept changes but not returns. The deadline to change the product is in the ten days following your purchase. The product must be in its original packaging, in perfect condition and with the corresponding labels.

 

Shipping costs are not counted as the value of the product and the new round trip shipping will be paid by the customer. Once we receive the product at the factory, we process the change.

 

A change can be made for a product of greater or equal value, never less. All items are made of cowhide and, therefore, may have small imperfections as it is a natural article. That is why small imperfections in the skin will not be accepted as a reason for change or return, due to their natural characteristics.

 

Custom or custom items cannot be exchanged or returned. To process a change, write us by email to info@tienda.pieldemar.es with all your data and we will contact you.

 

Materials and care

All items designed by piel de mar have been handcrafted in Spain by the best professionals, with natural materials and top quality. The leather may has small imperfections due to their natural characteristics.

 

We recommend protecting and caring for any leather item, especially the suede type, as it can filter or stain some tissues.

 

Payment methods

Credit / Debit Cards

Paypal

Wire transfer

 

Data Protection Act

Article 5.1.f of the General Data Protection Regulation determines the need to establish adequate security guarantees against unauthorized or unlawful treatment, against loss of personal data, destruction or accidental damage. This implies the establishment of technical and organizational measures aimed at ensuring the integrity and confidentiality of personal data and the possibility (article 5.2) to demonstrate that these measures have been implemented (proactive responsibility).

 

The person in charge, Bolsos Bolufer, CB - NIF E53241196, with postal address Avda. Marina Alta, 135. 03740 Gata de Gorgos (Alicante). Tel: 965756388 Email: info@tienda.pieldemar.es: On behalf of the company we treat the information you provide in order to provide the requested service, billing and shipping. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation.

 

You have the right to obtain confirmation on whether Bolufer Bags, CB we are treating your personal data so you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

 

Likewise, we request your authorization on the payment platform to offer you products and services related to those requested and to retain you as a customer by subscribing to our newsletter, which can be deleted at any time if you deem it necessary.